Live Chat Support in Shared Hosting
Along with the phone and ticket support, our company provides live chat support too. You'll be able to contact us every single day, including weekends and holidays, and we can give you more details about the shared hosting services that we provide if you are not a customer yet, or about general and billing questions in case you already have a user profile. Although for strictly tech issues you will need to open a ticket to the technical support, since such matters need additional time to be resolved, you may still get in touch with us through our live chat for some technical details. To give you an example, we can assist you to set up an email address in your email client or troubleshoot a variety of issues, saving you time and effort. Even when our phone lines are already off for the day, you will be able to talk to a live person.
Live Chat Support in Semi-dedicated Hosting
Thanks to the live chat support service that we provide with our semi-dedicated services, you can find the answers for any questions you may have or have numerous problems resolved very quickly. The chat service is online every day, therefore you are able to get in touch with an agent even on holidays and weekends. If you're not sure which package would be better for your sites or if our hi-tech cloud hosting platform covers some system requirements, you may join the live chat before buying anything. In case you're a present customer, you are able to receive more information about billing issues, account settings along with a number of common tech issues you may encounter, for example when you cannot set up an email account in a client on your personal computer. The live chat can save you plenty of time no matter where you are or when you get in touch with us.