A 99.9% Server Uptime
The chief benefit of creating your own shared hosting system is that you do not have to worry about compatibility – you set up a given set of software apps in such a manner as to be compatible with a given set of hardware elements. The final outcome is something much more solid and dependable, since there are less possible chances of failure. We’ve built our cloud hosting system atop time–tested hardware elements and a heavily tweaked version of Security–Enhanced Linux in order to set up a truly riskless home for all your web sites.
That is the reason why, with all our shared hosting services plans we offer a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
To be able to deliver a top–class hosting service, you can barely depend on the default network configuration in a datacenter. We have set up our own custom internal network in order to ensure a faster–than–the–speed–of–sound connection speed with the rest of the world.
And because of this, irrespective of which data center facilities you select: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done just about everything to reduce all possible risks with our cloud hosting packages and even though our company offers top–class client support, there are occasions when the client simply isn’t pleased with what we are offering. Or he wants to migrate to a more robust web hosting service, like a virtual private server or a dedicated hosting server.
For this reason, our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you aren’t satisfied, you will get a reimbursement.
24/7 Technical Support
If you’ve ever been forced to wait for hours for a reply, you’re probably aware of how exasperating this can be, particularly if your site is on the line. That’s the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be here and they will get back to you within an hour. And the best thing is that their average ticket response time is well under twenty minutes!