Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • In the Online Control Panel you will find a detailed Help section offering loads of how–to articles and commonly asked questions. They are compiled by our support team of accomplished techs. Just fill in your question and our clever software will provide you with the most appropriate answer.

  • Top quality support service
  • How–To Video Clips

  • We have compiled a selection of instructional video tutorials that detailedly demonstrate how you can tackle a common problem related to your shared hosting services account. You can find the training videos in the Help section.

  • Intuitive help center
  • A 1–Hour Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7 help desk support service and a one–hour support ticket response time guarantee. Our skilled tech support engineers will be online 24 hours a day to answer your enquiries and to take care of any problem that you may encounter. Just send a technical support ticket from the Help section and we will respond to you extremely quickly.