Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying outstanding support in a timely manner is our main priority, so that we backup each shared hosting services plan with a 1–hour ticket reply warranty. As you post a ticket or post an e–mail, our client help support crew will do all they could do to supply the most appropriate remedy for your case and to supply you with help in due time.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us whenever necessary. Our team of qualified professionals will undoubtedly be on the web for you 24x7x365 to answer to all your requests and to remedy any trouble you will have. You can send us a tech support ticket from your Online Control Panel or drop an e–mail message anytime. In addition, on working days, you can ring us or take advantage of the online chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish help while working on your site within the Control Panel, you are able to always simply click the Help key and locate your query in the group of articles that will come up. We have also turned most of the articles into educational videos. The listing of movies will show up if you pick the Videos key present on the top right.